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Frequently Asked Questions
We will only send out orders after payment confirmation, particularly for new customers using Etransfer as payment.
Because of recent fraudulent orders, we have implemented a policy to ensure the security of our transactions and protect our valued customers. Requiring payment confirmation allows us to verify the legitimacy of orders, especially from new customers using EMT (Electronic Money Transfer) as payment method. This will help us maintain the integrity of our services and provide a safe shopping experience for all our clients. Thank you for understanding and cooperating regarding this matter.

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